Privacy Policy
Effective September 27, 2026.
Information we collect
We may collect information you voluntarily provide through driver waitlists and accounts, business accounts and inquiries, delivery requests, customer accounts, tracking interactions, and contact channels.
Driver data may include name, email address, phone number, city, ZIP code, county, preferred language, vehicle details, cargo setup, equipment, delivery experience, service areas, availability, route preferences, and onboarding responses.
Business data may include business and legal name, website, industry, contact details, business location, pickup and dropoff locations, order references, delivery timing, item descriptions, approximate weight and dimensions, vehicle preferences, recipient details, and service needs.
Customer data may include name, email address, phone number, account credentials handled by our authentication provider, and delivery records connected to the customer's verified account.
Delivery and tracking data may include delivery status events, pickup and destination information, timestamps, proof-of-delivery requirements, tracking identifiers, signatures or delivery photos if those features are used, and operational notes.
How we use information
We use information to operate and secure accounts, maintain the driver network, evaluate merchant delivery needs, create and dispatch delivery jobs, match delivery requirements to available driver capacity, provide tracking, maintain delivery histories, communicate about onboarding and service requests, improve operations, prevent misuse, and comply with applicable law.
Driver data and merchant reporting
Merchant-facing capacity materials are designed to use aggregated network information rather than individual driver names, email addresses, phone numbers, or other personal information unless disclosure is authorized and appropriate for a specific operating purpose.
Service providers
We may use hosting, database, authentication, email, artificial-intelligence, analytics, security, and other infrastructure providers to process information on our behalf. These providers may process information only as needed to support the services we use. We do not state that we sell personal information.
Artificial intelligence
Internal AI tools may be used for business-development research, drafting, operational assistance, and analysis. We should not intentionally send unnecessary sensitive personal information to AI systems, and merchant prospecting should rely on legitimate public business information rather than invented personal data.
Security and account access
Accounts may use password-based or secure-link authentication. Users are responsible for keeping account credentials confidential. Tracking links and codes should be treated as private because they may reveal delivery status and limited shipment information.
Retention and requests
Information may be retained for as long as reasonably necessary for operational, security, legal, and recordkeeping purposes. Subject to applicable law, you may request access, correction, or deletion through our contact channel.
Español
Podemos recopilar información proporcionada voluntariamente por conductores, empresas y clientes, incluyendo datos de contacto, vehículo, disponibilidad, solicitudes de entrega, direcciones, detalles del envío, cuentas y eventos de rastreo. Usamos esta información para administrar cuentas, evaluar y operar entregas, mantener la red de conductores, ofrecer rastreo, comunicarnos con usuarios, proteger los sistemas y cumplir con la ley aplicable.
This policy reflects a developing pre-launch service and may be updated as operations expand. It is not a substitute for legal advice.